|CAREERS IN LEASING|
|Salary:||£26,000 - £32,000 plus excellent bonus and benefits|
|Location:||UK, Gtr London / SE Eng|
|Job Function:||Operations & Support|
|Asset Type / Sector:||All Assets / Sector|
|Job Description :||J2204 - Our client is seeking an Assistant Operations Team Leader - UK, Gtr London / SE Eng to support and deputise for the team leader Operations in providing service excellence to their internal and external customers in processing financing deals and supporting the sales team.
Providing key operational metrics to drive operational excellence.
Identifying root causes of process issues and managing resolutions.
Working on key process improvement projects.
Handling and solving of operational incidents and complaints.
Determining, monitoring and managing of team service levels.
Working across departments to resolve hand-off issues; People Management.
Performance management of team members.
Managing the change impact of new technology on people.
Working with the training manager to develop high impact training for the team.
Allocation of work.
Managing resource levels at key periods.
Identifying team and individual development needs .
Exceptional relationship management skills.
Strong analytical skills and affinity for data.
Positive and flexible outlook.
Ideally will also have previous people management experience.
CPI qualification preferred.
Project management skills preferred.
We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.