New Leaf Search Job Reference:: OSV/J2204
Job Title:: J2204 - Assistant Operations Team Leader - UK, Gtr London / SE Eng - Asset Finance
Location:: SE Eng
Salary:: 26,000 - 32,000 plus excellent bonus and benefits
Salary: £26,000 - £32,000 plus excellent bonus and benefits
Location: UK, Gtr London / SE Eng
Bonuses: Excellent
Benefits: Excellent
Job Function:  Operations & Support
Vacancy Type:  Permanent
Asset Type / Sector: All Assets / Sector
Job Description : J2204 - Our client is seeking an Assistant Operations Team Leader - UK, Gtr London / SE Eng to support and deputise for the team leader Operations in providing service excellence to their internal and external customers in processing financing deals and supporting the sales team.


Providing key operational metrics to drive operational excellence.
Identifying root causes of process issues and managing resolutions.
Working on key process improvement projects.
Facilitating huddles.
Handling and solving of operational incidents and complaints.
Determining, monitoring and managing of team service levels.
Working across departments to resolve hand-off issues; People Management.
Performance management of team members.
Managing the change impact of new technology on people.
Working with the training manager to develop high impact training for the team.
Allocation of work.
Managing resource levels at key periods.
Identifying team and individual development needs .


Exceptional relationship management skills.
Problem solving.
Strong analytical skills and affinity for data.
Positive and flexible outlook.
Ideally will also have previous people management experience.
CPI qualification preferred.
Project management skills preferred.

We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Contact:: Katherine Amin
Phone:: +44 (0) 203 740 7222