Job Reference:: CC13AKB203 Job Title:: Motor Finance Collections Advisor Location:: Mids Salary:: GBP: 18000 - GBP: 21000 Per Annum Plus benefits package Description Motor Finance Collections Advisor
GBP: 21k, plus benefits
Our client are a long established UK bank, well regarded, with a strong name in the marketplace. We are currently recruiting for their automotive finance business, based from their West Midlands office.
The collections team are growing, and so this is an exciting, and very busy time to join the business. It`s a fast paced environment, and a key area of the organisation.
- Deal professionally with customers, whilst asking effective questions to understand their circumstances
- Communicate and negotiate with customers who are in arrears to agree suitable payment arrangements in line with their ability to pay
- Monitor judgement cases to ensure that payments are made as agreed
- Adhere to both company and industry regulations and legislations
The successful candidate will be well organised, with strong communication and team working skills, and the ability to assess, and understand customers circumstances, and make good judgements.
You will have collections experience (ideally motor finance, but this is not essential) : and will also demonstrate strong problem solving skills, attention to detail, and the ability to work under pressure.
This is an excellent opportunity to join a growing, dynamic and friendly business, where there are opportunities for progression and diversification for the right people.
NB: The team work on a shift pattern Monday to Friday, with some additional weekend hours : this will be discussed at interview.